• Intelligence of the ecosystem and tools for the store

    the concrete innovation for the shopping malls

An integrated customer journey, for brands and franchisees

The digital that is good for franchising: information to harmonize the network and tools to bring the customer into the store.

franchisee

Melanie

need

Respond to the needs of its increasingly digital customers without reducing store sales

franchisor

Nick

need

Improve network efficiency and innovate the customer experience of its customers

The benefits for the brand and the franchisor

  • Having a channel of communication with the customer at all times of the experience and offering value-added services.

  • Monitor the performance of franchisees and shop assistants and plan improvement and reward actions.

  • Access a comprehensive dashboard of customer behavior to build omnichannel and personalized marketing activities.

Benefits for franchisees

  • Increase sales opportunities thanks to real-time information on available products.

  • Recognize the client and his preferences as he enters the store and prepare for systematic cross-selling.

  • Availability of recommendations and tools to enhance selling strategies based on data coming from the network

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