Job Description

Stentle is looking for a Junior UX/Service Designer.
He/She works within an interdisciplinary team to plan, visualise and define new customer, brand and service experiences, relying on a wide range of skills, from research design to experience and service design. A relevant part of his/her activity will deal with the continuos evolution of the Stentle’s services and products. A Junior Service/UX Designer needs to collaborate across disciplines on a daily basis.
Stentle is based in Milan, but we work for clients around the world and in different industries (Fashion, Retail, Hotel & Hospitality) therefore, availability to carry out activities locally is required.



  • Participate in managing the design research activities (research strategy, ethnographic based user research, UX research…) collaboratively with the team.
  • Design system mapping, customer journeys, scenarios and service specifications.
  • Participate in analyzing research data identifying and generating meaningful insights and behavioural patterns.
  • Design functional wireframes and prototyping of interfaces.
  • Work closely with developers and visual and user experience designers contributing to the improvement of the design quality and final user experience.
  • Participate in facilitating workshops with heterogeneous groups of clients and stakeholders.
  • Create presentations and design strategy documentations.

Desired Skills and Experience

  • Minimum Bachelor degree in ux design, service design, business design or a related discipline.
  • A background in visual design will be considered as a plus.
  • Full working proficiency in both Italian and English.
  • Knowledge of user-centred design processes and passionate about solving complex Service and UX challenges.
  • Skills in structuring and visualising journey maps, service ideation, concept communication and specification.
  • Being keen on meeting project deadlines.
  • Ability to understand the impact of technology on design deliverables.
  • Knowledge of at least one between Sketch and Adobe Suite.
  • A hands-on Service Designer with skills in visual and interaction design as well.
  • Ability to facilitate workshops, set design sprints and hold seminars and training sessions.
  • Ability to communicate effectively with different audiences.
  • Attention to details and organisational approach.
  • Interpersonal and client management skills.
  • A love of collaboration and learning.


The following will be considered a plus:

  • Proficiency in Spanish.
  • Knowledge of programming languages.
  • Knowledge of agile approaches and techniques.


For further information please send your CV to